Question 1

Do I provide the cleaning materials?​

Accepted Answer

The Domestic Goddess Ltd does not provide cleaning materials and it is key you have these for your clean. We recommend: Vacuum Mop  Feather/static duster Microfibe cloths Cleaning cloths, Sponge/scour Toilet cleaner Limescale remover Kitchen cleaner Bathroom cleaner Glass cleaner All purpose cleaner Having these products for your clean is essential to ensuring your cleaner can meet our "Goddess Standards". Just ask us if you have any questions on products & equipment. Were happy to buy them for you and add the cost to your first bill.

Question 2

How do you monitor your cleaners?

Accepted Answer

Customer satisfaction is our number one priority so we continually monitor how our cleaners and housekeepers are doing.We monitor and manage based on feedback and ratings.   Top rated service combined with affordability is what we strive for so we only empoly housekeepers we would be happy to have in our own homes.

Question 3

Do I have to be at home?

Accepted Answer

That is up to you. For weekly and fortnightly repeat housekeeping we would recommend, at least for your first clean, that you are there to meet and let your cleaner know any special instructions, where to get a key etc. If not, you can always provide additional instructions on your booking.

Question 4

How do I book repeat bookings?

Accepted Answer

Simply select the repeat option when making your booking. You can choose weekly, fortnightly or monthly visits. We'll make sure you have the same cleaning team for repeat bookings.

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